GENERAL CONDITIONS OF SALE AND USE OF THE DEPOT VENTE LUXE WEBSITE

 

PURPOSE OF THE SITE

The DEPOT VENTE LUXE Website is an e-commerce site accessible via the Internet. It makes it possible to offer for sale a selection of items presented in the shop of the company DEPOT VENTE DU 17ème, among others women's clothing, accessories, leather goods, to Internet users or users browsing the site.

 

PUBLISHER - CONTACT

Publisher: the DEPOT VENTE LUXE Website is produced by the company DEPOT VENTE DU 17ème SARL with a capital of 8,000 Euros whose registered office is 14 rue de la tour 75016 Paris registered with the Paris Trade and Companies Registry under number B 413 754 078.

VAT number: FR 00 413 754 078

For any contact you can contact the company by:

E-mail : caroline@depot-vente-luxe.fr

Phone: 01 48 88 98 84 / 06 15 74 02 35.

In case of appeal from abroad: 00 33 1 48 88 98 84 / 00 33 6 15 74 02 35.

Mail: Depot sale Luxe Passy / website, 14 rue de la tour, 75016 Paris.

The Site is hosted by PlanetHoster and created by The company TargetWeb.

 

RESPONSABILITE

In the process of online sales, the company DEPOT VENTE DU 17ème is only bound by an obligation of means. It cannot be held liable in the event of damage resulting from the use of the Internet network such as an external intrusion, a computer virus, a break in service or more generally any case qualified as force majeure by the Courts.

 

INTELLECTUAL PROPERTY

All the elements of the DEPOT VENTE LUXE Website are and remain the intellectual property of the company DEPOT VENTE DU 17ème.

No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the Site, whether visual or sound. Any simple or hypertext link is strictly prohibited without the express prior agreement of the company DEPOT VENTE DU 17ème.

 

COMPUTING AND FREEDOM

The Site operated by DEPOT VENTE DU 17ème has been regularly declared to the CNIL under the number 1287910.

In application of the law 78-17 of January 6, 1978, known as Informatique et Libertés, the Customer is informed that his order is subject to computerized nominative processing. This information allows DEPOT VENTE LUXE, to process and execute the order.

In accordance with the law 78/17 Informatique et Libertés of 06 January 1978, reinforced and supplemented by the GDPR (General Data Protection Regulation) which entered into force on 25 May 2018, the Customer has, at any time, a right of access, rectification, opposition, erasure and portability of all his personal data by writing,  by mail and by proving his identity, to the Seller's  address:

  •          By email to  caroline@depot-vente-luxe.fr
  •          By post to the following address: 14 rue de la tour, 75016 Paris.

 

In accordance with Article 32 of The Law 78-17 Informatique et Libertés of 6 January 1978, amended by The Law 2004-80 of 6 August 2004, the information essential to DEPOT VENTE LUXE, to process and execute orders, is indicated by an asterisk in the pages of the Site.

The other information requested, for which the user's response is optional or information relating to his interest in the offers likely to be sent to him by DEPOT VENTE LUXE, are intended to get to know him better and to improve the services offered to him.

Unless opposed by it, DEPOT VENTE LUXE may be required to communicate the optional information collected to commercial partners.

The company DEPOT VENTE DU 17ème, publisher of the DEPOT VENTE LUXE Site, sends the Customer information allowing him to better know and use his Site, to make him benefit from the promotional offers disseminated on the Site in strict compliance with the provisions of Law No. 2004-575 "for confidence in the digital economy" of 21 June 2004 and Law 78-17 "Informatique et Libertés" amended,  subject to his opposition.

 

GENERAL CONDITIONS OF SALE

 

1. DEFINITIONS

A Customer under these General Terms and Conditions is any person, natural or legal, who orders an item offered for sale by the company DEPOT VENTE DU 17ème via its website.

Is Vend of the items offered for sale on the site www.depot-vente-luxe.fr the company DEPOT VENTE DU 17ème The Customer is informed that the company DEPOT VENTE DU 17ème operates a depot sale activity. Therefore, the sale that is made via the website of the company DEPOT VENTE du 17ème is concluded by the latter but on behalf of the depositor.

 

2. PURPOSE OF THE GENERAL TERMS AND CONDITIONS OF SALE AND SCOPE

These General Terms and Conditions are written in French and English and are intended to define the rights and obligations of the parties in the context of the online sale of the items offered by the company  DEPOT VENTE  du 17ème

 

These General Terms and Conditions of Sale apply, without restriction or reservation, to all items offered for sale by the company  DEPOT VENTE du 17ème, on its website  www.depot-vente-luxe.fr.  (hereinafter "DEPOT SALE LUXURY")

They specify in particular the conditions of order, payment, delivery and management of any returns of items  ordered by Customers.

 

These items are as follows: clothing, accessories, leather goods and more generally all luxury fashion items.

They are accessible at any time on the DEPOT VENTE LUXE website and will prevail, if necessary, over any other version or any other contradictory document.

These General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the website on the date of placing the order.

The modifications of these General Conditions of Sale are enforceable against the users of the DEPOT VENTE LUXE website from the date they are put online and cannot apply to transactions concluded previously.

 

4. CAPACITY

The Customer acknowledges having the capacity to contract under the conditions described, i.e. being at least 18 years old, being legally capable of contracting and not being under guardianship or curatorship. The Customer  guarantees the veracity and accuracy of the information provided by him or any other member of his family.

 

5. ITEMS OFFERED FOR SALE

 

5.1 CHARACTERISTICS

The items are sold on the DEPOT VENTE LUXE Website in compliance with the French legislation in force and the standards applicable in France.

The items sold on the DEPOT VENTE LUXE Website are items of which the company DEPOT VENTE DU 17ème is the custodian following the delivery of said items by their owner for sale.

DEPOT VENTE LUXE exposes  on the descriptive sheets of the items offered for sale, the essential characteristics of the latter, namely:  the shop where the item is on sale, the brand, the material, the size, the color, the condition etc. The item offered for sale is accompanied by one or more photographs of it.

The photographs and graphics presented on the DEPOT VENTE LUXE website are not contractual and cannot engage the responsibility of the  company DEPOT VENTE du 17ème.

Pursuant toArticle 16 of EU Regulation No. 1007/2011 of 27 September 2011,  the descriptive sheet of textile articles offered for sale on the site specifies the composition of the textile fibres of thesite, as it is itself indicated on the product label.

The Customer is required to refer to the description of each Product in order to know its properties, essential particularities and deliverytimes.

A confirmation of the information on the description sheet of the item for sale online is always possible by calling the company's sales department from Tuesday to Saturday from 10:30 am to 7 pm at 01 48 88 98 84 or by sending an email by clicking on the contact button on the www.depot-vente-luxe.fr site and submitting your request.

 

 

 

5.2. AVAILABILITY

The DEPOT VENTE LUXE Website offers the online sale of items deposited by its Customers in order to be sold.

The articles thus put online are therefore inherently unique. Therefore,  offers are subject to availability ofs articles. As such,  DEPOT VENTE LUXE informs the Customer thatit is possible that an item offered for sale online issimultaneously sold in store In this case, DEPOT VENTE LUXE will inform the Customer of the unavailability of the item ordered by email at the latest when confirming the Customer's order.

DEPOT VENTE LUXE will then propose to the Customer to consult the articles of the same category and to make a new choice of articles if he wishes.

 

6. PRICES

6.1. AMOUNT

The prices of the items sold on the Website are indicated in Euros, all taxes included, excluding delivery costs.

The delivery of items purchased on the DEPOT VENTE LUXE Website takes place at the Customer's expense.

The price indicated in the confirmation of the order by the DEPOT VENTE LUXE Website is the final price.

The payment itself will only be considered final after actual receipt of funds by the company DEPOT VENTE DU 17ème.

All prices are given subject to obvious typographical error.

6.2. TERMS AND CONDITIONS OF PAYMENT

The acquisition of items posted on the DEPOT VENTE LUXE Site is made against payment by the Customer of the price appearing on the Site.

The Customer has the possibility to pay for his order as  follows:

  

- By credit card: Carte Bleue, VISA, Eurocard/Mastercard

If the customer chooses card payment, they will be directed to HSBC Bank's secure server. When he pays for his purchases by credit card, his data is encrypted during the transaction, guaranteeing their total security. We use the INGENICO OGONE protocol, an encryption system for securing online payments.

His order confirmation accompanied by the order form will be sent to the E-mail address that the Customer has indicated in the order pages.

- By bank transfer: the order will be registered and validated at the time of crediting the account of the company DEPOT VENTE LUXE online of the amount of the order.

In this case, the Customer will receive an email confirming payment authorization with the contact details necessary for the entry of the transfer by the Customer.

The Customer, in addition, must provide within 48 hours the confirmation of his payment by email to the following address: caroline@depot-vente-luxe.fr.

In order to avoid fraud, DEPOT VENTE LUXE informs its Customer that for purchases exceeding the sum of 300 euros, he may be asked to send by any means at his convenience, a copy of his identity document and a proof of address, the order can only be taken into consideration upon receipt of these elements and data checks.

- By PayPal: You can make a payment via your account PayPal in full payment at once. To do this, simply select the payment method PayPal and send your e-mail address and password PayPal at the time of payment.

In 1 time:

You can make a payment via your account PayPal in full payment at once. To do this, simply select the payment method PayPal and send your e-mail address and password PayPal at the time of payment.

In 4X :

You can pay for your purchases up to 2000€ thanks to PayPal: simple, fast, efficient and no file.

Payment in 4 instalments over a period of 3 months:

an immediate contribution corresponding to 1/4 of the total amount, then 3 maturities deducted from your account by the organization. Eligible for payments between €100 and €2000.

Fee 2.1% (with a maximum of 20€)

Available to customers with a french PayPal account

Purchases in France and abroad in € and foreign currencies

6.3 . FAILURE TO REGULATE

DEPOT VENTE LUXE will not be required to deliver the items ordered by the Customer if the latter does not pay the price under the conditions and modalities indicated above.

DEPOT VENTE LUXE reserves the right to refuse to make a delivery or to honor an order from a Customer who has not paid for a previous order or with whom a dispute is not resolved.

 

7. ORDER – PLACING THE ORDER

 

The languages offered to place the order are French and English.

The DEPOT VENTE LUXE Website allows the Customer to conclude his order in the following ways:

1. Choice of Article 2. Validation of the cart3. If the customer does not have an account: creation of the customer account4. Validation of the order5. Choice of payment method6. Confirmation of the order by email from DEPOT VENTE LUXE.

 

At the end of the entry of the data of his order, the Customer may, by reading the instructions that are given on the Depot Vente LUXE Site, and before the confirmation of the order, check it and, if necessary, correct it.

The registration of an order on the DEPOT VENTE LUXE website is carried out when the Customer accepts these General Terms and Conditions of Sale by ticking the box provided for this purpose and validates his order. This validation implies the acceptance of all these General Terms and Conditions of Sale as well as the general conditions of use of the DEPOT VENTE LUXE website.

 

The order must be confirmed by e-mail containing the essential elements of it such as the item acquired, the quantity, the price including VAT.

For any first order, a copy of the identity document will be requested. In the event that this part is not provided, the order will not be processed. This request is made to protect our customers and the company Dépôt Vente du 17ème from fraud attempts.

 

The sale will be considered final only after the customer has sent the confirmation of the order by DEPOT VENTE LUXE and receipt by the latter of the full price.

In the absence of a confirmation email issued by DEPOT VENTE LUXE, the order was not taken into account. It is therefore the Customer's responsibility in all cases to ensure the proper receipt of the confirmation email.

 

Unless proven otherwise, the data recorded by DEPOT VENTE LUXE constitute proof of all transactions concluded with the Customer

 

The companyDEPOT VENTE DU 17è reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

 

8. DELIVERY - TRANSPORT

8. 1. DELAY

a) The Products ordered by the Customer will be  shipped  in metropolitan France and abroad  on the 4th day at the latest following the date of order validated by DEPOT VENTE LUXE for Metropolitan France (deadline), and on the 7th day for abroad or non-metropolitan France, Corsica included at the address indicated by the Customer when ordering on the site DEPOT SALE LUXURY. The Customer will receive an email informing him of the date of validation of his order.

 

b) Delivery is constituted by the transfer to the Customer of the physical possession of the item. It is carried out within the deadlines specified by the carrier chosen by the Customer when placing his order.

 

The company DEPOT VENTE du 17ème undertakes to make its best efforts to  have the products ordered by the Customer delivered within the deadlines specified above. However, these deadlines are provided for information purposes only. If the Products ordered have not been delivered within  15 days after the indicative date of delivery, for any reason other than force majeure or the fact of the Customer,  the Customer may contact Customer Service on 01 48 88 98 84 or by sending an email to the following address "caroline@depot-vente-luxe.fr".

Customer Service will endeavor to determine the cause of the delay and communicate it to the Customer.

 

Thesale may  also  be resolved at the written request of the Customer under the conditions provided for in Articles L 216-2 L 216-3 L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of termination of the contract, to the exclusion of any compensation or deduction.

The Seller assumes the risks of transport and is obliged to reimburse the Customer in the event of damage caused during transport.

 

Deliveries are made at the customer's choice:

-by courier in Paris Intramuros only,

The delivery costs relating to a delivery in Parisitself, are 7 €.

We do not deliver by courier in near and far suburbs. Delivery is only made  in  Paris Intramuros, from Monday to Friday from 2pm to 5pm (excluding public holidays). The order must be paid by credit card, in order to benefit from this service.

-by La Poste Colissimo recommended,

The delivery costs by Colissimo are the responsibility of the Customer, and amount to:

- 6€ for shipments in metropolitan France and Corsica,

- 15€ for Europe,

- 40€ for the rest of the world.

-by UPS.

-Ups fees are calculated automatically on site based on destination, weight and volume. The estimate of the costs can be found on the payments page, before finalization of the order by the Customer.

 

-Click & Collect Paris

 

-An additional "Click & Collect" service is made available to the customer, in the case of a payment made by credit card, and validated by the website, after verification of the means of payment correlative to the identity of the buyer. No order will be given without this verification.

 The order with Click & Collect delivery will be available at the DEPOT VENTE LUXE store in PASSY, 14 rue de la Tour, Paris 16, 24 hours after validation of the order by the site.

The customer, residing in Paris, can come 24 hours after his purchase (in working days) to collect his items at the counter of the Parisian store from 11am to 7pm, with his order confirmation slip and his identity document.

Without the presentation of these parts, the order will not be given to him.

 

8.2 TRANSFER OF OWNERSHIP – TRANSFER OF RISK

 

The transfer of ownership of the items offered for sale on the DEPOT VENTE LUXE Site for the benefit of the Customer, will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said items.

Regardless of the date of the transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only be carried out at the time when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's own risk.

 

8. 3. PLACE OF DELIVERY

The carrier delivers to the address indicated by the Customer.

In case of absence, and depending on the methods of transport chosen by the Customer, the carrier will leave in the mailbox a notice of passage with either a telephone number of the service to contact to plan a second delivery, or the indication of the need to go to the post office to collect the object. The costs of the new delivery will be borne by the Customer.

 

8.4. RECEPTION

The Customer acquires the items in the condition indicated in the description sheet of the item.

The condition of the item for sale is mentioned according to the following description:


• CONDITION OF THE NEW: these items look new, never used and are flawless.


• EXCELLENT CONDITION: these items have been used very little and remain flawless.


• VERY GOOD CONDITION: these items have been used a little and remain very good appearance. They may have some apparent defects.


• GOOD CONDITION: these items have often been used but remain good looking. They may have defects in use.

•VINTAGE: these items have been used often, are more than 10 years old, but still look good. They may have defects in use


The Customer hereby acknowledges having acquired the item in the state of its description in the form concerning him.

 

 

9. CLAIMS

The Customer may send his complaints concerning any missing or error in the delivered item within three days of receipt by email by contacting DEPOT VENTE LUXE.

In case of missing or error, DEPOT VENTE LUXE will ensure the delivery of the missing or the rectification of the error as soon as possible and at its expense.

In the event of an error in the delivery of the delivered item, noted by DEPOT VENTE LUXE, the Customer will send the item to the address indicated on the www.depot-vente-luxe.fr site, at the expense of DEPOT VENTE LUXE.

 

10-RIGHT OF RETURN/WITHDRAWAL

 

In accordance with the legal provisions in force, the Customer has a period of fourteen (14) days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify reasons or pay a penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within2 calendardays at the latest following the notification to the Seller of the Customer's decision to withdraw.

 

Theitems are returned:

 

- in theirexact stateof origin andcompleteness, 

- withouta trace of use,

-with their label not torn, not removed, not damaged,
-
 in workingorder,- If the article
was packed, the article
is returned  in its packaging which must be intact,
-
 with theaddition of all the accessories attached to it,
-
 with r estitution, where appropriate, of the notice, guarantees or other documents which are the accessories of the delivered article and which were attached,

 

allowing them to be put back on sale in the state in which the product was acquired.

 

Damaged, soiled or incomplete Products are not taken back.

 

The right of withdrawal can be exercised online, using (i)  the withdrawal form available on the DEPOT VENTE LUXE website in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by the Seller, or  (ii)  any other statement, unambiguous, expressing the desire to withdraw.

In case of exercise of the right of withdrawal within the aforementioned period, only the price of the Product (s) purchased and the delivery costs are refunded; the return costsremain the responsibility of the Customer.

The refund will be made within 14 days of notification to the Seller of the withdrawaldecision.

 

 

 

11 –WARRANTY

 

In the context of the resale of a second-hand product, having belonged to a depositing consumer, non-professional the company DEPOT VENTE du 17ème, agent of the depositor can not be required to apply the guarantee of take back to exchange, repair or refund in place of the depositor  (L211-4 consumer code).  An amicable solution, putting the parties in contact will then be considered, the customer service of the site will then contact the Customer to inform him of the solutions provided.

 

DEPOT VENTE LUXE does not provide any after-sales service on the items offered for sale.

 

12 -FORCE MAJEURE

 

The company DEPOT SALE OF THE 17th  can not be held responsible if the non-executionor the delay in the executionofany of  its obligations, such as thosewrittenin thepresents ofa case of force majeure, within the meaning of article 1218 of the Civil Code.

 

13 PROTECTION OF PERSONAL DATA

 

In application of Law 78-17 of 6 January 1978 amended by Law No. 2018-493 of 20 June 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment of invoices, in particular.

This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.

The processing of the information communicated through the DEPOT VENTE LUXE website meets the legal requirements for the protection of personal data, the information system used ensuring optimal protection of this data.

The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification, opposition of portability and limitation of processing with regard to the information concerning him.

This right can be exercised under the conditions and according to the terms defined on the DEPOT VENTE LUXE website.

In addition, it is recalled here that thecreation of the customer account, the company DEPOT VENTE du 17ème is required to collect from the Customer his telephone data.

 

The company DEPOT VENTE du 17ème informs the Customer that the latter may, if he does not wish to be approached by telephone, register on the list of opposition to telephone canvassing. This registration on the list of opposition to telephone canvassing on which any consumer can register free of charge in order to no longer be approached by telephone by a professional with whom he does not have an ongoing contractual relationship, in accordance with Law No. 2020-901 of 24 July 2020 to regulate telephone canvassing and fight against fraudulent calls,  is available on the website http://www.bloctel.gouv.fr

 

 

 

14- APPLICABLE LAW

All clauses contained in these General Terms and Conditions of Sale, as well as all purchase and sale operations referred to therein, will be subject to French law.

 

15-SETTLEMENT OF DISPUTES

 

ALL DISPUTES TO WHICH THE PURCHASE AND SALE OPERATIONS CONCLUDED PURSUANT TO THESE GENERAL CONDITIONS OF SALE COULD GIVE RISE, CONCERNING THEIR VALIDITY, INTERPRETATION, EXECUTION, TERMINATION, CONSEQUENCES AND CONSEQUENCES AND WHICH COULD NOT HAVE BEEN RESOLVED BETWEEN THE SELLER AND THE CUSTOMER WILL BE SUBMITTED TO THE COMPETENT COURTS UNDER THE CONDITIONS OF COMMON LAW.

 

The Customer is informed that he may have recourse to conventional mediation, in particular with the Consumer Mediation Commission (C. consom. art. L 612-1) or with existing sectoral mediation bodies, and whose references appear on the website https://www.economie.gouv.fr/mediation-conso or any alternative method of dispute resolution (conciliation, for example) in the event of a dispute.

 

 

16-CONDITIONS OF USE OF THE SITE

 

USE OF THE SITE

The Site is available on the basis of a service as is and is only accessible according to its availability. DEPOT VENTE LUXE is in no way responsible, if due to the maintenance operations of the Site or for reasons that are external to him, the Internet user can not access the Site, or if this access is interrupted, at any time whatsoever, preventing to carry out the operation.

 

CHANGES TO THE SITE

DEPOT VENTE LUXE may modify any aspect of the Site or its content, including the availability of services, its characteristics, information, data or content.

 

CHANGES TO THE TERMS OF SALE AND USE

DEPOT VENTE LUXE reserves the right to modify or update these Terms of Sale and Use of the Site, at any time, without notice. The current version of these Terms of Sale and Use of the Site is posted on the Site from the date on which a modification takes effect.

The continuation of the use of the Site, after a modification of the Conditions of Sale and Use of the Site has occurred, constitutes the acceptance on the part of the Internet user of this modification, it being understood that the version of the Conditions of Sale and Use applicable to the purchase of article through the Site, is the one in force on the day of the Customer's order and for which he has given his express acceptance.

 

ANALYSIS OF INGENICO COMMANDS

The information related to your order is subject to automated data processing for which INGENICO is responsible. The purpose of this automated data processing is to define a level of analysis of a transaction and to fight against credit card fraud.

INGENICO and the merchant from whom you make your purchase are the recipients of the data relating to your order. The non-transmission of data in connection with your order prevents the completion and analysis of your transaction.

The occurrence of an unpaid due to fraudulent use of a credit card will result in the registration of the details in connection with your order associated with this unpaid in a payment incident file implemented by INGENICO. An irregular declaration or an anomaly may also be the subject of a specific treatment.

In accordance with the Data Protection Act of 6 January 1978 you have, at any time, a right of access, rectification, and opposition to all your personal data by writing, by mail and justifying your identity, to Dépôt vente du 17 ème SARL, dépôt vente de Passy, 14 rue de la Tour, 75016 Paris.

 

GDPR -  PRIVACY POLICY


Updated: May 25, 2018

Dépôt Vente Luxe DVL Concept Store is a limited liability company under French law, registered with the Trade and Companies Register under number B 413 754 078, whose registered office is located at 14 rue de la Tour, 75016 Paris, France (collectively "we", "us",   "our"),take your rights to the protection of personal data,  as well as our legal obligations very seriously. This Privacy Policy (the  "Policy")describes how we use personal data about you, collected on (the "Site"),   and by any other means (including social networks, cookies, etc.). TargetWeb, whose registered office is 14 rue des rosiers 78500 Sartrouville, whose SIRET number is 53041483800017, takes care of and maintains the Site on our behalf, provides us with the related services, including technological, the commercial and logistical parts being the responsibility of DVL Concept. Please read this Policy carefully.

 

The personal data you transmit may be considered to be jointly controlled by DVL Concept and by the local retail units of our network, the "Store". When Targetweb processes your personal data for e-commerce purposes, it acts as a processor, in compliance with its own privacy policy.

 

1. Personal data about you that we may collect


We will collect different types of personal data about you for the purposes described in this Policy, including:

  • Contact information (such as your name, date of birth, nationality, email, postal address, telephone number and other personal information) that you provide to us by filling in forms on the Site, including if you subscribe to our newsletter and create an account on the Site;
  • Information relating to the operations you have performed;
  • personal data that may be contained in messages you send us, for example to report a problem or to submit questions, doubts or comments about the Site or its content;
  • Information from surveys that we may offer, from time to time, on the Site to conduct studies, if you choose to respond to or participate in them;
  • payment information; and
  • personal data collected from third parties, such as personal data that you agree to share with us, publicly available on social networks (Facebook, Instagram, etc.) and/or that we may collect on other publicly available files.

You are not required to transmit this information. To us and to Targetweb, the personal data concerning you (in particular your personal details, your email, your postal address, your payment card and bank account numbers and your telephone number) is necessary in order to be able to process your order for purchases of products on the Site, to deliver you at your request other services offered on the Site,  or where your personal data is necessary for us to fulfil our legal or regulatory obligations. Refusal to provide us and Targetweb with the personal data necessary to pursue the aforementioned purposes may therefore prevent us, or Targetweb, from processing your order to purchase products on the Site or from fulfilling our legal or regulatory obligations. Therefore, such refusal may, in some cases, constitute a legitimate and reasonable reason not to process your order for products on the Site or not to deliver the services offered on the Site.

On the other hand, transmitting to us, or to Targetweb, personal data other than those necessary for the fulfillment of legal or contractual obligations or the provision of our services is optional and has no impact on the use of the Site and the services offered, or on the purchase of products on the Site. We will inform you whether the fact of transmitting to us and to Targetweb the personal data concerning you is mandatory or optional at each stage, by means of a specific symbol (*) which will indicate the mandatory information or the data necessary for the purchase of products and/or to deliver the services requested on the Site.

2. Minimum age


Protecting the safety and privacy of children is extremely important to us. We will not knowingly collect or use personal data about users under the age of sixteen (16) or who have not reached the age limit set by the law of their country of residence. When you register on the Site, you confirm that you are of legal age in your country of residence.

3. How we use personal data about you
Whenever we process personal data about you, we do so for a legal "reason" (or legal basis). In the majority of cases, the processing of your personal data will be motivated by one of the following grounds:

  • the processing is necessary to perform a contract to which you are a party or to take pre-contractual measures at your request (e.g. a sales contract);
  • the processing is necessary to enable us to comply with our legal obligations;
  • the processing meets the legitimate interests we pursue in the course of our business, and these interests overigh your interests, or your fundamental rights and freedoms. Our legitimate interests may include our interest in using the personal data of the customer and the user of the Site to conduct and develop our business activities (including by implementing traditional marketing operations), with our current and potential customers and users of the Site; and to establish, exercise or defend a right in court; or
  • the processing is based on your prior explicit consent, such as segmented and personalised marketing operations.

 

We process your personal data for the following purpose:

The processing of personal data concerning you is justified by the following legal basis:

1. Process your purchases and deliver the services and information offered on the Site at your request

Performance of a contract

2. Verify and carry out financial transactions related to payments you make

Performance of a contract

3. Improve and personalize our products, services, and business in general, such as tracking your product preferences, purchase history, and interactions with the Site

Our legitimate interest in improving our products and services

4. Conduct data analysis and market research

Our legitimate interest in getting to know our customers better and therefore improving our services

5. Enrich the data, such as analyzing your product preferences, purchase history and interactions with the Site with data collected from third parties, such as personal data that you agree to share with us on social networks (Facebook, Instagram, etc.) and/or that we may collect on other publicly available databases

Your explicit prior consent

6. Correspond with you to follow up on your questions or complaints

Your explicit prior consent

7. Send you commercial messages containing news, information and updates about our products and services, offers, promotions and particular events, and other commercial messages that may be of interest to you (by SMS, email or telephone), and personalize your experience with us according to your interests and shopping habits and by improving our services,  especially through profiling.

Your explicit prior consent and our legitimate interest in keeping our customers/prospects informed about our services and products




4. Disclosure of personal data about you
We may, from time to time, disclose personal data about you to all of our affiliates, or to our service providers who work alongside us to deliver the services we offer, process transactions, respond to requests for information, receive and send messages,  refresh marketing lists, analyze data, provide support services, or perform other tasks.

In particular, we share your personal data with Sarbacane, SAS Sarbacane Software 3, Avenue Antoine Pinay Parc d'activités des 4 Vents 59510 Hem France, SIRET: 509.568.598.00015 , who perform marketing campaign management services for us as a subcontractor.

For the avoidance of doubt, we specify that we will expressly ask for your consent to share your personal data with any third party company other than DVL Concept and for marketing purposes.

Access to personal data about you will be provided by authorized personnel of DVL Concept and their affiliates, and service providers acting on our behalf on a "need-to-know" basis. Transfer your personal data from your country of residence to third countries where we are located, including [To be entered by each Brand], will be provided; some of these countries, unlike others (such as the United States), are subject to a data protection adequacy decision by the European Commission. In order to ensure a level of protection of your personal data consistent with applicable law, such transfers outside your country of residence or the EEA will be made in accordance with European provisions, the EU-U.S. Privacy Shield, Binding Corporate Rules, or other acceptable legal mechanisms of which you may request a copy from passy@depot-vente-luxe.fr.

We may also share personal data about you with third parties in connection with the actual or potential sale or restructuring of our company or our assets, or those of our related companies, in which case the personal data we hold about our users may represent one of the transferred assets.

We will also respond to requests for personal data where we are required to do so by law, or where we are satisfied that disclosing the data is necessary to protect our rights and/or take legal action, comply with a court order, respond to a request in a regulatory or legal process concerning us.

5. Security

We attach great importance to all personal data associated with our users. We have implemented security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. In order to best protect your personal data outside the limits of our control system or that of Targetweb, your device must be protected (with up-to-date antivirus systems) and your internet service provider must take the necessary measures to ensure the security of network data transmission (e.g. by means of firewalls and spam filters).

While we take all reasonable steps to protect your personal data, we cannot guarantee that the personal data you transmit to us will be 100% secure, nor can we rule out a data breach.

You accept the security implications of using the Internet and cannot hold DVL Concept, or their subcontractors, liable for data breaches that do not result from our negligence.

6. Retention of personal data concerning you
Our approach is generally to retain personal data concerning you for the time strictly necessary to pursue the purposes for which it was collected. We generally retain personal data about you for three years after the end of our relationship or after our last contact, unless otherwise provided by local law. However, in certain circumstances, we may retain your personal data for longer periods, such as when we are required to do so to comply with legal, tax and accounting requirements.

In certain specific circumstances, we may also retain your personal data for longer periods corresponding to the limitation periods to enable us to keep an accurate record of our relationship in the event of disputes or complaints.

7. Your rights

You have the following rights with regard to your personal data:

  • Right to withdraw your consent - if applicable, you have the right to withdraw your consent, at any time. For example, if you no longer wish to receive electronic marketing messages, you can change your account settings on the Site, use the "unsubscribe" link in our emails or write to the number provided for this purpose on our SMS, or contact us directly so that we stop sending you these messages.
  • Right of access, rectification and erasure - you have the right to request access to and obtain a copy of the personal data concerning you that we may hold, to request that any errors concerning you be corrected and to request that the personal data concerning you be erased in certain circumstances. You can view and update most of this data yourself online, or by contacting passy@depot-vente-luxe.fr directly.
  • Right to data portability - Under certain conditions, you have the right to receive all personal data that you have transmitted to us in a structured, commonly used and machine-readable form, and also to ask us to transmit it to another controller, where technically feasible.
  • Right to restriction of processing - you have the right to restrict the processing of your personal data by us when:- you dispute the accuracy of the personal data, as long as we have not taken sufficient measures to rectify or verify its accuracy;- the processing is unlawful but you do not want us to erase the data;- we no longer need the personal data concerning you for the purposes of the  processing, but you request this data to establish, exercise or defend a legal claim; or- you have objected to the processing, on grounds of legitimate interest (see below) during the verification of whether the overriding legitimate grounds we are pursuing justify the continuation of the processing. If personal data is subject to these limitations, we will only process it with your consent or to establish, exercise or defend a legal claim.
  • Right to object to processing on grounds of legitimate interest, where we invoke the legitimate interest to process the personal data, you have the right to object to such processing. If you object, we must stop this processing, unless we can demonstrate that the legitimate and compelling reasons for the processing outure your interests, rights and freedoms or that we need to process the data to establish, exercise or defend a legal claim. Where we invoke legitimate interest to justify the processing, we are satisfied that we can demonstrate these compelling legitimate reasons, but we will consider each case individually.
  • Right to object to processing for marketing purposes - where we process personal data for direct marketing purposes, you have the right to object to such processing at any time.

You have the right to lodge a complaint with a supervisory authority, if you consider that the processing of personal data concerning you constitutes a breach of applicable law.

For more information about your rights, to assert your rights or if you wish to make a complaint or ask questions about the processing of personal data concerning you, please contact passy@depot-vente-luxe.fr.

Please note that we may ask you for proof of identity, and we reserve the right to charge a fee if we are permitted to do so by law, for example if your request is manifestly unfounded or excessive. We will endeavor to respond to your request as soon as possible and in any event within the prescribed time frame.

 

8. Changes to this Policy

We may change this Policy from time to time, for example to comply with new requirements imposed by applicable law or to meet technical requirements. We will post the updated Policy on the Site. We may also notify you of material changes by requesting your consent, where required by applicable law. We therefore recommend that you visit this page regularly.

 

 


 

 

 

WITHDRAWAL FORM

 

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on DEPOT VENTE LUXE under the conditions of Article 10 of the General Terms and Conditions of Sale

 

To the attention of

DEPOT SALE OF THE 17th

14 rue de la tour 75016 Paris

Email : caroline@depot-vente-luxe.fr

 

I hereby notify the withdrawal of the contract relating to the sale of the property below

 

………………………………………………………………………………………………………………………………………

 

Commande du …………….

Order number: ...........................................................

Name of the Client: ..............................................................

Customer's address: .......................................................................

 

Signature of the Customer (only in case of notification of this form on paper):

 

Date

 

 

 

 


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