RIGHT OF RETURN
You have 15 clear days, following the actual delivery date, without justification of your request.
To exercise your right of return, you must first contact Customer Service by email, indicating "return request" in the subject line of the email (firstname.lastname@example.org). Customer service will inform you of the return procedures to follow, which must be strictly observed.
- Exact state of origin,
- No trace of Use
- Perfect working condition
- If the item was packaged, return the item in its packaging which must be intact,
- Return all accessories attached thereto,
- Refund, where applicable, the instructions, warranties or other documents which are the accessories of the item delivered.
The articles must imperatively be accompanied by the sales invoice which will have been previously printed on the Site. The returned product (s) must have the tamper-evident seal that is placed on each product, where applicable the return cannot be accepted.
The risks associated with returning the product, whatever the cause, your responsibility.