RIGHT OF RETURN
You have 7 days following the date of actual delivery to expose your request to be justified. This right can only play in a particular context. The return of a product can be accepted only if it is proved that the article does not conform to the description written by the company DEPOT VENTE LUXE, it proves to be a forgery (expert report in support recognized and legally approved by the Mother House which created the object)), it is damaged and you have not been warned, it is unfit for use (big mistake).
As part of the sale of a second hand product, which belonged to a previous non-professional consumer, said the applicant, the company DEPOT VENTE LUXE agent, can not be bound to apply the guarantee to return for exchange, repair or refund in lieu of the applicant (L211-4 of the Consumer Code). An amicable solution, linking the parties will be considered, customer service site will then contact you to let you know the solutions.
To exercise the right of return, you must first contact Customer Service by email and marked it "return request" in the subject line of the email (firstname.lastname@example.org). Customer Service will communicate how to return to follow, which should be strictly adhered to.
Item must necessarily be returned to DEPOT VENTE LUXE in a re-salable condition, ie under the conditions of return set out below:
- Exact state of origin,
- No trace of Use
- Perfect working condition
- If the item was packaged, return the item in its packaging which must be intact,
- Return all accessories attached thereto,
- Refund, where applicable, the instructions, warranties or other documents which are the accessories of the item delivered.
Articles must be accompanied by the sales receipt that has previously been printed on the Site.
The risks associated with returning the product, whatever the cause, your responsibility.